FAQ

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

When will my order ship?

We ship within 3-5 business days after an order is placed. When your item has been packed and is ready to ship, you will receive an email containing tracking information at the address you provided at the time of checkout.

Are your shirts DTG?

No way! Our shirts are high quality screen prints which will last indefinitely. Our inks are not prone to cracking and peeling. We put quality first on every product we create because we believe in putting out the best possible product.

How do your shirts fit?

Our shirts are on a standard size premium heavyweight blank. We suggest ordering true to size but if in doubt, please check out our SIZE CHART.

Can I exchange my order?

Yes, you may exchange any items within 30 days of receipt. Items must be unworn and unwashed.

Please note that shipping label cost will be deducted from returns and you will be responsible for return shipping

How can I track my order?

As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.

Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to hello@release.com and we will contact the shipping company.

Ask the question

If you still have any questions - contact us